TILA RUBBER PRIVACY POLICY

 SECTION 1 – GENERAL INFORMATION

This Privacy Policy contains information on the collection, use, storage, treatment and protection of the personal data of users and visitors to the website www.tila.com.br, with the purpose of demonstrating absolute transparency on the subject and clarifying to all interested parties about the types of data that are collected, the reasons for collection and how users can manage or delete their personal information.

This Privacy Policy applies to all users and visitors to the website www.tila.com.br and is part of the General Terms and Conditions of Use for the website www.tila.com.br, duly registered with CNPJ under number 47.363. 577/0001-21, located at Avenida Ferraz Alvim, 538, Bairro Casa Grande, Diadema – SP, CEP: 09961-550.

This document was prepared in accordance with the General Personal Data Protection Law (Law 13.709/18), the Civil Rights Framework for the Internet (Law 12.965/14) and the EU Regulation (nº 2016/6790). Also, the document may be updated as a result of any regulatory update, which is why the user is invited to periodically consult this section.

 SECTION 2 – HOW DO WE COLLECT USER AND VISITOR PERSONAL DATA?

The visitor’s personal data is collected by the website as follows:

• When a user and visitor accesses pages on the site: information about interaction and access is collected by the company to ensure a better user and visitor experience. This data can deal with the keywords used in a search, the sharing of a specific document, comments, page views, profiles, the URL where the user and visitor come from, the browser they use and their access IPs, among others. others that can be stored and retained.
• Through a third party: the site receives data from third parties, such as Facebook, Google and LinkedIn, when a user logs in with their profile on one of these sites. The use of this data is previously authorized by the users with the third party in question.
• others

SECTION 3 – WHAT PERSONAL DATA DO WE COLLECT ABOUT USERS AND VISITORS?

The personal data of the user and visitor collected are the following:

• Data for contact request on the website www.tila.com.br: e-mail, full name, city, country, landline and cell phone, profession and information necessary for product quotation.
• Data for browsing optimization: access to pages, keywords used in the search and IP address.
• Newsletter: the e-mail registered by the visitor who chooses to subscribe to the Newsletter will be collected and stored until the user requests to unsubscribe.
• Sensitive data: the platform does not collect sensitive user data, such as: ethnic or racial origin, political opinion, religious conviction, genetic data, health data, sexual orientation.
• others 

SECTION 3 – FOR WHAT PURPOSES DO WE USE USER AND VISITOR PERSONAL DATA?

The personal data of the user and visitor collected and stored by the website www.tila.com.br has the purpose of:

• User and visitor well-being: improve the product and/or service offered, facilitate, streamline and fulfill the commitments established between the user and the company, improve the user experience and provide specific functionalities depending on the user’s basic characteristics.
• Platform enhancements: understanding how the user uses the platform’s services, to help with business and technical development.
• Ads: present personalized ads to the user based on the data provided.
• Commercial: the data is used to customize the content offered and generate subsidies for the platform to improve the quality of the services.
• User profile prediction: automated processing of personal data to assess usage on the platform.
• Registration data: to allow user access to certain content on the platform, exclusive to registered users
• Contract data: provide the parties with legal certainty and facilitate the conclusion of the deal.
• Others

The processing of personal data for purposes not provided for in this Privacy Policy will only occur upon prior notice to the user, so that the rights and obligations set forth herein remain applicable. 

SECTION 4 – HOW LONG IS PERSONAL DATA STORED?

User and visitor personal data are stored by the platform for the period necessary to provide the service or fulfill the purposes set forth in this document, in accordance with the provisions of item I of article 15 of Law 13,709/18.

Data can be removed or anonymized at the request of the user, except in cases where the law provides for another treatment.

Also, the personal data of users can only be kept after the end of their treatment in the following cases provided for in article 16 of the said law:

I – compliance with a legal or regulatory obligation by the controlling shareholder;

II – study by research body, ensuring, whenever possible, the anonymization of personal data;

III – transfer to a third party, provided that the data processing requirements set forth in this Law are respected;

IV – exclusive use by the controller, access by a third party is prohibited, provided that the data is anonymised.SEÇÃO

5 – SECURITY OF STORED PERSONAL DATA

The platform undertakes to apply technical and organizational measures capable of protecting personal data from unauthorized access and situations of destruction, loss, alteration, communication or dissemination of such data.

The platform does not exempt itself from responsibility for the sole fault of a third party, as in the case of hackers or crackers, or the sole fault of the user, as in the case where he himself transfers his data to third parties. The site undertakes to notify the user in the event of any breach of security of their personal data.

The personal data stored are treated confidentially, within legal limits. However, we may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 06 – COOKIES OR NAVIGATION DATA

Cookies refer to text files sent by the website to the user’s and visitor’s computer and which are stored there, with information related to browsing the site. Such information is related to access data such as location and time of access and is stored by the user’s and visitor’s browser so that the platform’s server can read it later in order to customize the platform’s services.

The user and visitor to the website www.tila.com.br acknowledges and accepts that a navigation data collection system may be used through the use of cookies.

The persistent cookie remains on the user’s and visitor’s hard drive after the browser is closed and will be used by the browser on subsequent visits to the website. Persistent cookies can be removed by following your browser’s instructions. The session cookie is temporary and disappears after the browser is closed. It is possible to reset your web browser to refuse all cookies, however some platform features may not work properly if the ability to accept cookies is disabled. 

SECTION 7 – CONSENT

By using the services and providing personal information on the platform, the user is consenting to this Privacy Policy.

The user, when registering, declares to know and can exercise his rights to cancel his registration, access and update his personal data and guarantees the veracity of the information made available by him.

The user has the right to withdraw his consent at any time, for which he must contact us via email vendas@tila.com.br

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time, so it is recommended that the user and visitor review it frequently.

Changes and clarifications will take effect immediately after their publication on the platform. When changes are made, users will be notified. By using the service or providing personal information after any modifications, the user and visitor demonstrates their agreement with the new rules.

In the face of the merger or sale of the platform to another company, user data may be transferred to the new owners so that the services offered remain.

SECTION 9 – JURISDICTION FOR CONFLICT RESOLUTION

For the solution of disputes arising from this instrument, Brazilian law will be fully applied.

Any disputes must be submitted to the jurisdiction of the district in which the company’s headquarters are located.